Plex Outage History

Plex experienced API service issues that affected user authentication (sign-in and PIN verification), account creation, and access to Downloads page items, with users experiencing slow responses or service failures. The incident lasted 4 hours and was resolved by deploying a performance fix. The service is now more responsive and stable, with ongoing monitoring to ensure the issues are fully resolved.

Plex's forums at forums.plex.tv became unreachable due to issues with their third-party hosting provider. The outage lasted 25 minutes and was classified as a minor incident. The service was restored after the hosting provider resolved their technical issues.

Plex experienced API service issues that prevented users from signing in, accessing PIN verification, reaching watch lists, and using remote play features, with some users reporting black screens and spinning login attempts across various devices. The incident affected authentication services and access to Downloads page items, though local streaming continued to work for some users. A fix was deployed after 40 minutes of investigation and monitoring.

Plex experienced a major outage affecting their API services for 19 hours, causing issues with user authentication (sign-in and PIN verification), account creation, and access to Downloads page items. Users encountered slow responses and service failures during this period. The issue was resolved with an implemented fix and the service was returned to monitoring status.

Plex experienced DNS server issues with their backend plex.direct infrastructure for 2.1 hours, causing users to be unable to access the service from outside their home networks. The company deployed a fix and monitored the resolution to restore normal service functionality.

Plex experienced API service issues that affected user authentication (sign-in and PIN verification), account creation, and access to Downloads page items, with users reporting "Plex is not reachable" errors and slow responses. The incident impacted some users for approximately 1.1 hours before being resolved.

Plex experienced API service issues that affected some users' ability to sign in, verify PINs, create accounts, and access Downloads page items, with users experiencing slow responses or service failures. The incident lasted 47 minutes before a fix was deployed. Plex resolved the issue and continued monitoring to ensure stability.

Plex experienced slow and dropped responses in the EU region for 3.4 hours, affecting Live TV, TV Program Guide Data, AVOD services, and metadata provider services. The incident impacted European users' ability to access television content and program information reliably. A fix was implemented and monitored before the issue was fully resolved.