Outage in Pliant API
Card issuance failing (403/404)
Resolved MajorIncident Report
We’re currently investigating an issue where card issuance requests are failing with HTTP 403 and 404 responses. Some customers may be unable to issue new cards. We’ll provide an update as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 03/09/2026 03:39PM
The incident on PCI endpoints is resolved and API operation is back to normal.
MONITORING
about 10 hours ago - at 03/09/2026 03:21PM
The incident is affecting the PCI endpoints only now, everything else is back to normal.
We deployed a fix and are monitoring the situation.
IDENTIFIED
about 10 hours ago - at 03/09/2026 03:18PM
We identified the problem and are currently working on fixing it fully.
INVESTIGATING
about 10 hours ago - at 03/09/2026 02:54PM
We’re now applying a fix to resolve the issue.
INVESTIGATING
about 10 hours ago - at 03/09/2026 02:27PM
We have identified the root cause of the issue causing card issuance to fail. Currently, new card issuance is not possible, with requests returning HTTP 403 and 404 responses.
Our team is actively working on implementing a fix with the highest priority.
We will provide the next update as soon as progress is confirmed.
INVESTIGATING
about 11 hours ago - at 03/09/2026 02:12PM
We’re currently investigating an issue where card issuance requests are failing with HTTP 403 and 404 responses. Some customers may be unable to issue new cards. We’ll provide an update as soon as possible.
Latest Pliant API outages
Card issuing interrupted - 5 months ago
Cards cannot be issued - 6 months ago
Sandbox-only: card issuance partly not available - 6 months ago
Cards cannot be issued - 7 months ago
Unavailability of Pliant apps - 7 months ago
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