Outage in Pliant API

Card Issuance is not possible

Resolved Major

April 02, 2026 - Started 19 days ago - Lasted about 1 hour
Official incident page

Incident Report

A hotfix is currently being deployed to resolve the problem. We will share another update once the fix has been fully rolled out.

Components affected

Pliant API Pliant CaaS API Pliant API Pliant Pro API

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 04/02/2026 08:23AM

The incident is resolved.

MONITORING 19 days ago - at 04/02/2026 07:44AM

We are continuing to monitor for any further issues.

MONITORING 19 days ago - at 04/02/2026 07:43AM

Monitoring: The latest fix has resolved the issue with card issuance.

We are continuing to monitor the system to ensure stability and will provide a final update once we confirm everything is fully operational.

Please note that the sandbox environment is currently still experiencing issues, and our team is actively working to fix the issues there as well.

IDENTIFIED 19 days ago - at 04/02/2026 07:34AM

Update: The previously deployed fix did not resolve the issue with card issuance.

Our team is actively working on an alternative solution and continuing to investigate. We will provide further updates as progress is made.

IDENTIFIED 19 days ago - at 04/02/2026 07:17AM

A hotfix is currently being deployed to resolve the problem. We will share another update once the fix has been fully rolled out.

Latest Pliant API outages

Card issuance failing (403/404) - about 1 month ago

Card issuing interrupted - 6 months ago

Cards cannot be issued - 7 months ago

Sandbox-only: card issuance partly not available - 7 months ago

Cards cannot be issued - 8 months ago

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