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Outage in Plum Fintech

PIN Reset Issue Affecting some Android Users

Resolved Minor
October 24, 2025 - Started 6 months ago - Lasted about 7 hours
Official incident page

Incident Report

We're aware that some Android customers are experiencing issues resetting their PINs. Our team is actively working to restore full access as quickly as possible. We apologise for any inconvenience caused, and we appreciate your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/24/2025 04:27PM

This incident has been resolved.

INVESTIGATING 6 months ago - at 10/24/2025 09:04AM

We're aware that some Android customers are experiencing issues resetting their PINs.

Our team is actively working to restore full access as quickly as possible.

We apologise for any inconvenience caused, and we appreciate your patience.

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