Outage in Plum Fintech
Users May See Incorrect Tier Prompt
Resolved MinorIncident Report
We're aware that some users may be presented with a subscription promotion screen when attempting to buy funds, despite already being on the correct subscription tier.
Our team is actively investigating and working to resolve this issue as quickly as possible.
We're sorry for any inconvenience caused and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/23/2025 09:11AM
This incident has been resolved.
We're sorry for any inconvenience caused!
MONITORING
11 months ago - at 06/20/2025 02:02PM
A fix has been implemented, and we are monitoring the results.
We're sorry for any inconvenience this has caused and appreciate your patience!
INVESTIGATING
11 months ago - at 06/19/2025 12:47PM
We're aware that some users may be presented with a subscription promotion screen when attempting to buy funds, despite already being on the correct subscription tier.
Our team is actively investigating and working to resolve this issue as quickly as possible.
We're sorry for any inconvenience caused and appreciate your patience.
Latest Plum Fintech outages
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Temporary Issue Affecting Automated Rules - about 2 months ago
Sign-Up Disruption - 3 months ago
Delayed Interest Payments - 4 months ago
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