Outage in plusserver

DNS changes via CloudHub - DNS-Änderungen über CloudHub

Resolved Minor

October 16, 2026 - Started 10 days ago - Lasted 3 days
Official incident page

Incident Report

Dear Customers, Currently, DNS changes cannot be made via CloudHub. Customers are asked to report DNS changes exclusively via a support ticket. Background: Creating a record via CloudHub may corrupt the existing DNS configuration. Thank you for your understanding. We will contact you as soon as the issue has been resolved. -- Sehr geehrte Kunden, aktuell dürfen keine DNS-Änderungen über CloudHub durchgeführt werden. Kunden werden gebeten, DNS-Änderungen ausschließlich über ein Support-Ticket zu melden. Hintergrund: Bei der Anlage eines Records über CloudHub kann die bestehende DNS-Konfiguration beschädigt werden. Vielen Dank für Ihr Verständnis. Wir melden uns, sobald das Problem behoben wurde.

Components affected

plusserver Customer Panel plusserver DNS

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 10/19/2026 06:47AM

Dear Customers,
The issue was resolved last Friday at 5:00 p.m. Since we did not detect any further issues over the weekend, we are closing this report.
Sehr geehrte Kunden,
--
die Beeinträchtigung wurde bereits am vergangenen Freitag 17:00 Uhr behoben. Da wir über das Wochenende keine weitere Auffälligkeiten festgestellt haben, schließen wir diese Meldung.

INVESTIGATING 10 days ago - at 10/16/2026 01:29PM

Dear Customers,

Currently, DNS changes cannot be made via CloudHub. Customers are asked to report DNS changes exclusively via a support ticket.

Background: Creating a record via CloudHub may corrupt the existing DNS configuration.

Thank you for your understanding.

We will contact you as soon as the issue has been resolved.

--

Sehr geehrte Kunden,

aktuell dürfen keine DNS-Änderungen über CloudHub durchgeführt werden. Kunden werden gebeten, DNS-Änderungen ausschließlich über ein Support-Ticket zu melden.

Hintergrund: Bei der Anlage eines Records über CloudHub kann die bestehende DNS-Konfiguration beschädigt werden.

Vielen Dank für Ihr Verständnis.

Wir melden uns, sobald das Problem behoben wurde.

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