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Outage in Podio

Some customers may be facing issues accessing Podio apps

Resolved Minor
December 22, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating the issue to understand what is causing issue in loading Podio app for some users
Components affected
Podio Web

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 12/22/2022 11:05AM

The incident has now been resolved. In case you are still facing the issue, please clear your browser cache and reload Podio to be able to view your app data.

For Windows/Linux:
Hold down Ctrl and click the Reload button.
Or, Hold down Ctrl and press F5.
Or, Just open the Chrome Dev Tools by pressing F12. Once the chrome dev tools are open, just right click on the refresh button and a menu will drop down. This menu gives you the option of doing a hard refresh, or even clearing the cache and do a hard refresh automatically.

For Mac:

Hold ⇧ Shift and click the Reload button.
Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.

MONITORING over 3 years ago - at 12/22/2022 09:19AM

A fix has been implemented and we are monitoring the situation to ensure all our users are able to view their Podio app data.
In case you are still facing the issue, please clear your browser cache and reload Podio to be able to view your app data.

For Windows/Linux:
Hold down Ctrl and click the Reload button.
Or, Hold down Ctrl and press F5.
Or, Just open the Chrome Dev Tools by pressing F12. Once the chrome dev tools are open, just right click on the refresh button and a menu will drop down. This menu gives you the option of doing a hard refresh, or even clearing the cache and do a hard refresh automatically.

For Mac:

Hold ⇧ Shift and click the Reload button.
Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.

IDENTIFIED over 3 years ago - at 12/22/2022 09:18AM

The issue has been identified and a fix has been deployed. Please clear your browser cache and reload Podio to be able to view your app data.

For Windows/Linux:
Hold down Ctrl and click the Reload button.
Or, Hold down Ctrl and press F5.
Or, Just open the Chrome Dev Tools by pressing F12. Once the chrome dev tools are open, just right click on the refresh button and a menu will drop down. This menu gives you the option of doing a hard refresh, or even clearing the cache and do a hard refresh automatically.

For Mac:

Hold ⇧ Shift and click the Reload button.
Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.

INVESTIGATING over 3 years ago - at 12/22/2022 08:13AM

We are investigating the issue to understand what is causing issue in loading Podio app for some users

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