Outage in Podium

Issues with logging into account

Resolved Minor

March 13, 2023 - Started almost 3 years ago - Lasted about 1 hour

Incident Report

Our error rates are beginning to return to our baseline. We'll continue to monitor to ensure there's no new spike, however we believe our platform has returned to normal functionality.

Components affected

Podium Web Application

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Latest Updates ( sorted recent to last )

MONITORING almost 3 years ago - at 03/13/2023 04:23PM

Our error rates are beginning to return to our baseline. We'll continue to monitor to ensure there's no new spike, however we believe our platform has returned to normal functionality.

MONITORING almost 3 years ago - at 03/13/2023 03:46PM

We believe the issue may lie with AWS servers. We'll continue to monitor the situation and provide updates.

MONITORING almost 3 years ago - at 03/13/2023 03:41PM

We are still investigating the root cause of login issues but we are seeing user impact return to normal.

INVESTIGATING almost 3 years ago - at 03/13/2023 03:39PM

We are currently investigating some delays and issues with some users being able to log into the Podium application. We will provide an update shortly.

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