Outage in Podium

Users on iPhones unable to log in using temporary codes

Resolved Minor
April 23, 2024 - Started over 1 year ago - Lasted about 4 hours

Incident Report

Users with iOS devices who forget their password or otherwise use a temporary code to log into Podium are unable to log in. We've got our engineering team taking a look and we'll provide an update shortly.
Components affected
Podium Mobile

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Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 04/23/2024 02:53PM

Users with iOS devices who forget their password or otherwise use a temporary code to log into Podium are unable to log in. We've got our engineering team taking a look and we'll provide an update shortly.

IDENTIFIED over 1 year ago - at 04/23/2024 03:09PM

We have discovered what is causing this issue and are working quickly to get a fix in place. We'll provide an update when the issue is resolved.

IDENTIFIED over 1 year ago - at 04/23/2024 05:13PM

We have an updated version for the iOS app in review now. The update (8.11.2) will be available for download shortly

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