Outage in Podium

Some phones are losing device registration

Resolved Minor
October 07, 2024 - Started 2 months ago - Lasted about 3 hours

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Outage Details

We are currently investigating this incident.We are also seeing issues with, Settings for phones failing to update and managerial items in the conversations not providing the right information.
Components affected
Podium Voice
Latest Updates ( sorted recent to last )
INVESTIGATING 2 months ago - at 10/07/2024 07:25PM

We are currently investigating this incident.We are also seeing issues with, Settings for phones failing to update and managerial items in the conversations not providing the right information.

IDENTIFIED 2 months ago - at 10/07/2024 08:02PM

We are continuing to work on a fix for this incident.

INVESTIGATING 2 months ago - at 10/07/2024 09:58PM

We're continuing to dig into this phones incident. Phones that were previously registered may be losing their registration and preventing them from taking calls.Web phones appear to be unaffected

Latest Podium outages

Delayed AI messages - 10 days ago

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