Outage in Podium
Multiple products in Podium may be seeing delays
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
We are currently investigating this incident.
We are continuing to work on a fix for this incident.
We implemented a fix and are currently monitoring the result.
Jerry messages were delayed, but are now caught up. If the agent is still assigned, they will respond to the latest message. Delays in new location setup Phones:* Locations who have just added phones will not be setup* New phone numbers will not be setup for phones* New users will not be setup for softphonesMarketplace - new locations will not have an API key created for them Attributions for reviews are delayed Delayed CRM integration leadsDelay in payments loading in payments activity/dashboardReviews is downNew users will be impacted and not have any permissionsProduct changes are not happeningPush notifications and live updates for inbox countsInbound messages delayed by 3 minutes
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