Outage in Podium

Payments Card readers not responding

Resolved Minor
June 03, 2025 - Started 5 months ago - Lasted about 6 hours

Incident Report

We have gotten reports of card readers not responding and we are investigating the issue.
Components affected
Podium Payments

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Latest Updates ( sorted recent to last )
INVESTIGATING 5 months ago - at 06/03/2025 02:02PM

We have gotten reports of card readers not responding and we are investigating the issue.

INVESTIGATING 5 months ago - at 06/03/2025 05:14PM

We are actively investigating the issue with the card readers. If experiencing errors, please process the payment on a different transaction method like Text-to-pay or Manual Entry.

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