Outage in Podium
Some inbound images are failing to deliver
Resolved Minor
December 05, 2025 - Started about 1 month ago
- Lasted 3 days
Incident Report
We've seen images being sent in from some customers into Podium failing to appear as intended. We're actively investigating and working with our partners to fix this issue. Currently, we believe the issue is isolated to inbound ATu0026T numbers, but we will update with more information as we receive it.
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 month ago - at 12/05/2025 07:28PM
We've seen images being sent in from some customers into Podium failing to appear as intended. We're actively investigating and working with our partners to fix this issue. Currently, we believe the issue is isolated to inbound ATu0026T numbers, but we will update with more information as we receive it.
IDENTIFIED
about 1 month ago - at 12/05/2025 09:28PM
We have identified this as an issue with ATu0026T, we're continuing to monitor and push with our partners for a quick resolution
MONITORING
about 1 month ago - at 12/05/2025 10:57PM
We've started to see a drop in inbound image error rates, however we have yet to get official word of this incident being resolved. We'll continue to monitor to ensure full restoration
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