Inbox failing to load conversations

We are seeing errors and reports around conversations failing to load in the inbox. We are investigating the issue and will provide an update as more information becomes available.

We are now seeing this issue manifest as the entire website application crashing. We've still got all engineers on deck attempting to resolve this issue.

We're still attempting to identify the root cause, but we've got some hopeful leads. We're continuing to work at full speed to return our application to a working state.Rest assured, there should be no data loss during this incident as it's just our front-end that is seeing issues.

We implemented a fix and are seeing improvements across the board, we will continue to monitor for any continued issues.