Outage in Podium
AU Customers having issues answering calls and toggling on call queues
Resolved Minor
August 18, 2026 - Started 1 day ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Australian Podium customers experienced disruptions to core voice functionality, including the inability to answer calls, toggle Call Queues, or save call groups. The incident affected the Voice component and lasted approximately 4.4 hours. A fix was implemented and the situation moved to monitoring status.
We're investigating reports of AU Customers being unable to answer calls, toggle on Call Queues or save call groups.
Components affected
Podium VoiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 08/19/2026 02:23AM
We're investigating reports of AU Customers being unable to answer calls, toggle on Call Queues or save call groups.
MONITORING
1 day ago - at 08/19/2026 04:28AM
We implemented a fix and are currently monitoring the result.
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