Outage in Podium
Lag with conversation list updating in the Inbox
Resolved Minor
August 21, 2026 - Started 2 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Podium's Inbox experienced 15-30 minute lag spikes in conversation list updates within the Messaging component, lasting approximately 4 hours. Engineering intervened and lag began declining back to normal levels. The incident moved to monitoring once functionality was confirmed to be recovering.
We're seeing 15-30 minute lag spikes with conversation lists updating in the inbox. We've got our engineering team working on resolving this lag and will provide an update as soon as possible
Components affected
Podium MessagingTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
INVESTIGATING
2 days ago - at 08/21/2026 04:26PM
We're seeing 15-30 minute lag spikes with conversation lists updating in the inbox. We've got our engineering team working on resolving this lag and will provide an update as soon as possible
MONITORING
1 day ago - at 08/21/2026 05:58PM
We're seeing the lag starting to decline and return to normal. We'll continue to monitor to ensure we are fully functional
Latest Podium outages
Reporting dashboard issues - 1 day ago
Conversations not opening on iOS App v2026.34.1 - 2 days ago
Issues with loading the Inbox - 5 days ago
Some Bulk Messages are failing to send - 6 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
