Outage in Podium
Lag with the Conversation List updating in the Inbox reappeared
Minor
August 24, 2026 - Started 3 days ago
Incident Report
We're seeing delays up to an hour with the conversation list updating in the inbox for some accounts. This is related to the incident from last week and we've already get our engineering team working on a more durable fix. We'll provide an update soon.
Components affected
Podium MessagingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
3 days ago - at 08/24/2026 04:23PM
We're seeing delays up to an hour with the conversation list updating in the inbox for some accounts. This is related to the incident from last week and we've already get our engineering team working on a more durable fix. We'll provide an update soon.
MONITORING
3 days ago - at 08/24/2026 04:58PM
We're beginning to see the lag time decrease. We're continuing to monitor to ensure that lag time reaches zero
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