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Outage in Podium

AU Inbound u0026 Outbound SMS u0026 MMS delivery delays

Resolved Minor
August 26, 2026 - Started 1 day ago - Lasted about 9 hours

Incident Report

Summary AI Generated

**Incident Summary** Podium's messaging service experienced SMS and MMS delivery delays affecting Australian customers for approximately 9 hours, impacting both inbound and outbound communications. The issue was attributed to carrier partners, who were engaged to investigate the root cause. No resolution update was provided, leaving the incident status at the investigation stage throughout its duration.

Our carrier partners are investigating SMS u0026 MMS delivery delays for AU customers
Components affected
Podium Messaging

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INVESTIGATING 1 day ago - at 08/26/2026 04:47AM

Our carrier partners are investigating SMS u0026 MMS delivery delays for AU customers

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