Outage in Podium
Increased Message Delivery Errors
Resolved Minor
September 01, 2026 - Started 3 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Podium experienced a minor incident lasting approximately 1.1 hours in which a carrier partner issue caused intermittent outbound SMS message delivery failures within the Messaging component. Affected messages displayed a general system failure error, though retrying failed messages could result in successful delivery. The issue was resolved after outbound SMS failures ceased, with monitoring continuing as the carrier partner investigation wrapped up.
We've identified an issue with our carrier partner causing some outbound SMS messages to fail. We are working with our partner to resolve this and will continue to provide updates.
Components affected
Podium MessagingTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
IDENTIFIED
3 days ago - at 09/01/2026 04:52PM
We've identified an issue with our carrier partner causing some outbound SMS messages to fail. We are working with our partner to resolve this and will continue to provide updates.
IDENTIFIED
3 days ago - at 09/01/2026 05:16PM
We're continuing to work with our carrier partner to resolve this issue. The failures are intermittent, so retrying a failed message may succeed. Affected messages will display a general system failure error. We will continue to provide updates.
MONITORING
3 days ago - at 09/01/2026 05:40PM
We're no longer seeing outbound SMS messages fail to deliver. We're continuing to monitor the situation as we work with our carrier partner.
Latest Podium outages
Phone calls are failing - about 21 hours ago
iOS - Location failing to load in location picker - 3 days ago
Intermittent issues with Live Events - 3 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
