Outage in Podium
New TOS preventing users from accepting it
Resolved Minor
October 15, 2026 - Started 1 day ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
A bug in Podium's web application prevented users from accepting the new Terms of Service popup. The issue blocked users from completing the TOS acceptance flow for approximately 1.7 hours. The root cause was identified and a fix was shipped to resolve the problem.
We are aware of an issue with the new TOS pop up not allowing a user to accept the Terms. We have Identified the issue, and working to ship a fix to resolve the issue ASAP. We will update as we ship our proposed fix.
Components affected
Podium Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 10/15/2026 03:47PM
We are aware of an issue with the new TOS pop up not allowing a user to accept the Terms. We have Identified the issue, and working to ship a fix to resolve the issue ASAP. We will update as we ship our proposed fix.
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