Outage in PointClickCare
WWW19 Service Disruption
Resolved Major
January 14, 2024 - Started over 1 year ago
- Lasted about 2 hours
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Outage Details
Teams are currently investigating a service disruption to a subsection of WWW19 since 7:15am EST. We are actively working to resolve the issue and will send an update once the issue has been resolved.
Components affected
PointClickCare Senior Care EHR ApplicationLatest Updates ( sorted recent to last )
over 1 year ago - at 01/14/2024 12:36PM
Teams are currently investigating a service disruption to a subsection of WWW19 since 7:15am EST. We are actively working to resolve the issue and will send an update once the issue has been resolved.
over 1 year ago - at 01/14/2024 01:32PM
Teams are working with our cloud provider to fully restore service. We are seeing a gradual return for organizations in WWW19. We will continue to monitor the system performance moving forward.
over 1 year ago - at 01/14/2024 01:58PM
Teams are re-investigating the disruption as the system health has not returned back to normal levels. More updates to follow.
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