Outage in Polly

Pollys service impacted for Slack and Zoom

Resolved Minor
May 11, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Between 1:08pm-1:23pm PDT, and between 1:34pm-1:51pm customers experience issue sending, receiving, and responding to Pollys for both Slack and Zoom. We are investigating the cause of the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/11/2023 09:46PM

Our dependent services have completed updating and Polly services is operating normally now. If you encountered an issue sending or responding to a polly, please retry that action.

IDENTIFIED over 1 year ago - at 05/11/2023 09:04PM

The cause appears to be in one our dependent services that was performing an update. This is causing intermittent issues in sending, receiving, and responding to pollys.

INVESTIGATING over 1 year ago - at 05/11/2023 08:57PM

Between 1:08pm-1:23pm PDT, and between 1:34pm-1:51pm customers experience issue sending, receiving, and responding to Pollys for both Slack and Zoom. We are investigating the cause of the issue.

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