Outage in Polly

Some results not showing up in Polly for Slack

Resolved Minor
September 27, 2023 - Started about 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently experiencing an operational issue where some results for some customers are not showing up in Polly for Slack. We are investigating the issue and will update as soon as we have more information.
Components affected
Polly Slack App Polly Slack Web App
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/27/2023 08:42PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 09/27/2023 08:04PM

Responses to surveys have been recovered. We are recovering results for polls.

INVESTIGATING about 2 years ago - at 09/27/2023 06:16PM

We are continuing to investigate the issue. We have also started a process to recover results.

INVESTIGATING about 2 years ago - at 09/27/2023 04:46PM

We are currently experiencing an operational issue where some results for some customers are not showing up in Polly for Slack. We are investigating the issue and will update as soon as we have more information.

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