Outage in Poplatek

Authorization issues for some banks

Resolved Minor
September 29, 2022 - Started over 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

There seems to be authorization problems with at least Handelsbanken transactions.
Components affected
Poplatek Handelsbanken Poplatek Bambora
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/29/2022 05:22PM

It seems problems started around 17:20, and were resolved at 19:55. During this time less than 20% of transactions were rejected.

MONITORING over 2 years ago - at 09/29/2022 05:17PM

Seem like authorization problems at Handelsbanken and Bambora have been resolved for the most part. We will monitor the situation for some time still.

IDENTIFIED over 2 years ago - at 09/29/2022 03:25PM

Bambora is reporting on their statuspage about an ongoing incident https://onlinestatus.bambora.com/incidents/t66gjkk3kl6h

The issue is on acquirer side, and we can only monitor it.

INVESTIGATING over 2 years ago - at 09/29/2022 03:23PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 09/29/2022 02:32PM

There seems to be authorization problems with at least Handelsbanken transactions.

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