Outage in Poplatek

Authorization connection problems

Resolved Major
January 10, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Poplatek Payment Backend
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/10/2025 10:33AM

No further problems observed. We apologize for the downtime and wish you a pleasant Friday!

MONITORING 4 months ago - at 01/10/2025 07:33AM

We are seeing no more failing transactions since 9:12. We'll keep monitoring the situation closely for now.

IDENTIFIED 4 months ago - at 01/10/2025 07:24AM

There were network connectivity problems at Nets Finland acquirer side. The connections were completely down between 8:44 (UTC+2) and 9:12.

INVESTIGATING 4 months ago - at 01/10/2025 07:07AM

We are currently investigating this issue.

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