Outage in Poplatek

Payment terminal transactions failing

Resolved Major
March 24, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

Some of the payment terminal transactions are failing. We are currently investigating the issue.
Components affected
Poplatek Payment Backend

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/24/2025 11:07AM

This incident has been resolved.

MONITORING 7 months ago - at 03/24/2025 08:10AM

The issue has been located to a third party service, which now appears to be working normally again.
The authorization success rates are back to normal, and we are monitoring the situation.

INVESTIGATING 7 months ago - at 03/24/2025 07:48AM

Some of the payment terminal transactions are failing. We are currently investigating the issue.

Latest Poplatek outages

Authorization failures - 12 days ago
Authorization failures - 3 months ago
Authorization failures - 3 months ago
Acquiring connectivity - 6 months ago

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