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Outage in Poppulo

EU and US Microsite Issues

Resolved Major
July 16, 2026 - Started 9 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Microsites are currently experiencing issues.  Our Incident Response teams have been engaged and are working toward a resolution. Please accept our apologies for any inconvenience caused. Poppulo Support
Components affected
Poppulo Email Microsites

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 07/16/2026 12:37PM

AWS have confirmed the Cloudfront issue has now been addressed : https://health.aws.amazon.com/health/status

All micosites are now accessible.

IDENTIFIED 9 days ago - at 07/16/2026 10:12AM

A workaround has been implemented which has restored access to some customer microsites.

AWS is continue to investigate the issue on their end and implement a complete fix https://health.aws.amazon.com/health/status

IDENTIFIED 9 days ago - at 07/16/2026 08:51AM

AWS have confirmed that they are experiencing a global Cloudfront issue which is leading to the 504 errors on the microsites.

https://health.aws.amazon.com/health/status

AWS are investigating and the issue is being treated with the highest priority.

INVESTIGATING 9 days ago - at 07/16/2026 08:23AM

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Microsites are currently experiencing issues. 

Our Incident Response teams have been engaged and are working toward a resolution.

Please accept our apologies for any inconvenience caused.

Poppulo Support

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