Outage in PostHog EU
Certain Workflow Templates can't be loaded
Resolved Minor
June 06, 2026 - Started 1 day ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
PostHog EU experienced an issue where certain workflow templates (including PostHog actions and email templates) failed to load due to a security/permissions restriction that incorrectly filtered out template types. This prevented users from inspecting existing workflows or creating new ones using the affected templates, though active workflows continued running normally. The issue was identified and fixed within 2.2 hours, with the resolution awaiting rollout verification.
Ship is fixed and awaiting rollout. Once verified that previous behaviour is restored this incident will be closed.
Components affected
PostHog EU WorkflowsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 06/06/2026 06:35PM
Workflow templates (so far posthog actions like updating person properties and capturing events seem to be impacted & email) do not load when wanting to inspect workflows or create new ones. Validation fails because the template cant be loaded and therefore new workflows cant be created atm that use those templates. No active workflows are impacted and no data is lost.
IDENTIFIED
1 day ago - at 06/06/2026 06:51PM
We identified the problem with the template loader. A security / permissions restriction filtered out certain template types. We are restoring the behaviour.
MONITORING
1 day ago - at 06/06/2026 07:48PM
Ship is fixed and awaiting rollout. Once verified that previous behaviour is restored this incident will be closed.
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