Outage in PostHog US

Delayed ingestion for replay and delayed processing for CDP

Resolved Minor

July 03, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

Earlier there was an outage due to an external provider. See https://status.posthog.com/incidents/f54ty14b48wx We've identified that not all internal systems recovered from that outage. Meaning that session recordings were being ingested but were not available for playback and CDP destinations were not being triggered We've resolved that and all systems are now processing. Session replay and CDP will catch up.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/03/2025 10:00AM

CDP destinations and Session Replay are now caught up. thanks for your patience

MONITORING 10 months ago - at 07/03/2025 07:47AM

We're continuing to catch up with ingestion processing. Some teams will already be seeing recording data back at realtime, we expect to full catch up with session replay data in around an hour

MONITORING 10 months ago - at 07/03/2025 07:08AM

Earlier there was an outage due to an external provider. See https://status.posthog.com/incidents/f54ty14b48wx

We've identified that not all internal systems recovered from that outage. Meaning that session recordings were being ingested but were not available for playback and CDP destinations were not being triggered

We've resolved that and all systems are now processing. Session replay and CDP will catch up.

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