Outage in PostHog US
Verification emails delivery delays
Resolved MinorIncident Report
We're seeing an unusual spike in tickets about login verification emails and password reset emails not being received. We're currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/08/2025 10:30PM
The email delivery delays have been resolved.
MONITORING
5 months ago - at 12/08/2025 09:40PM
Customer.io incident resolved, we re-enabled verification emails
MONITORING
5 months ago - at 12/08/2025 08:14PM
We're seeing delays with verification and password reset emails due to an ongoing incident with Customer.io:
https://status.customerio.com/incidents/x5hwkcw0ddds
To unblock logins, we've temporarily disabled verification emails until the issue is resolved.
INVESTIGATING
5 months ago - at 12/08/2025 07:51PM
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
INVESTIGATING
5 months ago - at 12/08/2025 07:44PM
We're seeing an unusual spike in tickets about login verification emails and password reset emails not being received. We're currently investigating.
Latest PostHog US outages
Logs ingestion: processing delays - 7 days ago
Phishing emails sent via PostHog invite system - 11 days ago
Realtime destinations: overflow delivery issues - 26 days ago
Analytics: query timeouts/failures - 26 days ago
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