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Outage in PostHog US

Issues setting and unsetting person properties

Resolved Minor
January 07, 2026 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

We're investigating reports that setting and unsetting person properties may not be working in some cases.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/07/2026 05:23PM

We reverted the changed that caused property updates to not be applied to person profiles. All person property updates are now processed correctly.

IDENTIFIED 4 months ago - at 01/07/2026 03:09PM

We've identified the issue and person updates are now working for any new events received.

We're investigating how to update person properties for events received while the issue was live. The issue was only impacting events which set/unset frequently updated person properties.

INVESTIGATING 4 months ago - at 01/07/2026 02:21PM

We're investigating reports that setting and unsetting person properties may not be working in some cases.

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