Outage in PostHog US
PostHog AI failing to generate responses
Resolved Minor
June 09, 2026 - Started 2 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
PostHog AI experienced a complete failure to generate responses for 1.8 hours due to a deployment pipeline issue that caused new AI deployments to crash on startup. The problem affected the App component while other PostHog services remained operational. The team identified and fixed the deployment issue, restoring AI functionality and continuing to monitor the service.
We've identified the issue and released a fix. PostHog AI is now responding again, and we're continuing to monitor.
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Latest Updates ( sorted recent to last )
INVESTIGATING
2 days ago - at 06/09/2026 09:52PM
We’re investigating an issue where PostHog AI is failing to generate responses. Other parts of PostHog are working normally. We’ll share another update once we know more or have a mitigation in place.
IDENTIFIED
2 days ago - at 06/09/2026 10:29PM
We’ve identified an issue with our deployment pipeline that causes new PostHog AI deployments to crash on startup. We're working on a fix. We initially reported this as an upstream provider issue, but that proved not to be true.
MONITORING
2 days ago - at 06/09/2026 11:26PM
We've identified the issue and released a fix. PostHog AI is now responding again, and we're continuing to monitor.
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