Outage in PostHog

High volume of requests in EU

Resolved Major
August 01, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are receiving a higher volume of requests than usual and our system may not be able to respond with the expected performance. We are investigating the root cause.
Components affected
PostHog App
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/01/2025 01:16PM

The fix worked as expected and systems are now back to normal.

MONITORING about 2 months ago - at 08/01/2025 12:56PM

We found a bug in the codebase that led to the endpoint being requested in a loop and was causing the overload.

We have pushed a fix and now monitoring it. Systems look to be back to normal for now.

INVESTIGATING about 2 months ago - at 08/01/2025 12:31PM

We have found the endpoint that was causing the issue and we are blocking requests made to it. The load in our system has decreased a lot and the performance is improving.

We are working on a fix so we can unblock the endpoint.

INVESTIGATING about 2 months ago - at 08/01/2025 11:16AM

We are receiving a higher volume of requests than usual and our system may not be able to respond with the expected performance.

We are investigating the root cause.

Latest PostHog outages

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US Cloud Web App Down - 11 days ago
web app is down - 13 days ago

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