Elevated Session Replay Capture Errors

All systems recovered and appear stable

Upstream vendor has provided a fix, and all systems are recovering.

we're working on a fix and will send an update asap

We've identified the root cause as an upstream vendor incident. We're currently monitoring and investigating possible alternative actions. We see a delay of realtime destination delivery.

We're in communication with the upstream provider, and preparing failover actions. Realtime destinations are also impacted by this outage - delivery of realtime event data is delayed, but no data is lost.

We've identified the root cause as an upstream vendor incident. We're currently monitoring and investigating possible alternative actions

We're experiencing an elevated level of session recording capture errors, which will lead to sessions not being captured. We're currently investigating the source of this issue. This is currently only impacting the US cloud