Outage in PowerSchool Unified Talent

SmartFind Express Downtime for US Based Sites

Resolved Minor
October 05, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Smartfind Express will be applying a preventative update that will require servers to be restarted to avoid performance issues. Customers in the United States may experience a brief interruption to their access and may receive a bad gateway message upon login. The update will be applied over the next hour to all US Based Smartfind Sites and should take no longer than 10 minutes. Please note, Canadian Smartfind Sites will not be impacted. We will update this message when these preventative measures are complete.
Components affected
PowerSchool Unified Talent SmartFind Express (Absence Management)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/05/2023 07:26PM

All US based Smartfind sites have had updates complete and servers have been restarted. All sites should be accessible and performing as expected at this time. Please alert our support team at help.powerschool.com of any observed issues.

IDENTIFIED about 1 year ago - at 10/05/2023 05:29PM

Smartfind Express will be applying a preventative update that will require servers to be restarted to avoid performance issues. Customers in the United States may experience a brief interruption to their access and may receive a bad gateway message upon login. The update will be applied over the next hour to all US Based Smartfind Sites and should take no longer than 10 minutes. Please note, Canadian Smartfind Sites will not be impacted. We will update this message when these preventative measures are complete.

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