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Outage in PowerSchool Unified Talent

SchoolMessenger – Service Update

Resolved Minor
November 12, 2026 - Started about 16 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We've identified an issue that may cause some SchoolMessenger services to run slower than normal. The slowness is caused by heavy load on one of the systems that supports the service. Our engineering team is actively working to resolve the issue. We'll share an update as soon as we have more information. We appreciate your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 11/12/2026 03:27PM

The performance degradation affecting SchoolMessenger has been resolved, and service performance has returned to normal. We apologize for any inconvenience caused.

MONITORING about 16 hours ago - at 11/12/2026 03:01PM

SchoolMessenger performance has been restored to normal levels. Our engineering team has addressed the issue that was causing some services to run slower than expected.

We are monitoring the environment to confirm continued stability.

We appreciate your patience while we worked to restore normal performance.

IDENTIFIED about 16 hours ago - at 11/12/2026 02:15PM

We've identified an issue that may cause some SchoolMessenger services to run slower than normal. The slowness is caused by heavy load on one of the systems that supports the service.

Our engineering team is actively working to resolve the issue. We'll share an update as soon as we have more information.

We appreciate your patience.

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