Outage in PowerSchool Unified Talent

Applicant Tracking Enterprise Login Errors and slow performance

Resolved Major
November 13, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating performance issues with some Applicant Tracking Enterprise/SearchSoft customer sites. Users may experience a 504 Error at login or page load times that are abnormally slow to respond. We will update as the investigation continues.
Components affected
PowerSchool Unified Talent Applicant Tracking Enterprise
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/13/2023 10:04PM

The issue causing user Login errors and performance issues when logged into the Applicant Tracking Enterprise sites has been resolved. Please alert our support team with any subsequent issues that may occur.

MONITORING over 1 year ago - at 11/13/2023 07:51PM

The Issues causing login errors has been and corrected for customer sites. Users should now be able to access without login errors. Our engineering team will be monitoring for any further issues.

INVESTIGATING over 1 year ago - at 11/13/2023 06:42PM

We are continuing to investigate the issues with some Applicant Tracking Enterprise districts that is causing Login errors at this time. Users may experience Bad Gateway, 504, or 404 errors upon login.

INVESTIGATING over 1 year ago - at 11/13/2023 05:52PM

We are currently investigating performance issues with some Applicant Tracking Enterprise/SearchSoft customer sites. Users may experience a 504 Error at login or page load times that are abnormally slow to respond. We will update as the investigation continues.

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