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Outage in PowerSchool Unified Talent

Support Chat Unavailable

Resolved Minor
October 23, 2026 - Started 1 day ago - Lasted about 5 hours
Official incident page

Incident Report

Due to an ongoing service disruption, chat support is currently unavailable. Customers can continue to contact PowerSchool Support by phone. We apologize for the inconvenience and appreciate your patience while the issue is being addressed.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/23/2026 10:06AM

The issue reported for Salesforce chat support has been resolved and this incident has been closed.

MONITORING 1 day ago - at 10/23/2026 07:13AM

Salesforce continues to make progress restoring service across affected instances. PowerSchool Support chat services are recovering, and we are monitoring availability to ensure service remains stable.

Thank you for your patience while we continue to monitor the situation.

IDENTIFIED 1 day ago - at 10/23/2026 05:20AM

Due to an ongoing service disruption, chat support is currently unavailable. Customers can continue to contact PowerSchool Support by phone.

We apologize for the inconvenience and appreciate your patience while the issue is being addressed.

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