Outage in Powerschool
Currently experiencing performance issues for Hosted eSchoolPlus East Multi-Tenant sites
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
Powerschool eSchoolPlus SIS
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 04/21/2023 01:19PM
This morning PowerSchool experienced a network routing issue that resulted in packet loss at our Bethlehem Datacenter.
Start time: 6:12AM PST
End time: 9:00AM PST
During this window, users of Plus products including BusinessPlus, eFinancePlus, eSchoolPlus, PerformancePlus, IEPPlus and Cognos may have experienced page errors or slower response times.
The issue has been remediated. PowerSchool’s Cloud Operations team is continuing to partner with our network and infrastructure providers to prevent future occurrences.
We apologize for any inconvenience this may have caused.
INVESTIGATING
over 2 years ago - at 04/20/2023 01:46PM
We are currently investigating this issue.
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