Outage in Powerschool

Unable to sign in to Special Programs - "You must be signed into VPN"

Resolved Major
January 20, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of this issue “Unable to sign in - You must be signed into VPN” with Special Programs. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/20/2025 05:57PM

We have successfully resolved this issue "You must be signed into VPN". We strive to provide the best possible experience for our customers. We want to thank you again for your patience as we worked to resolve this.

INVESTIGATING 11 months ago - at 01/20/2025 02:55PM

We are aware of this issue “Unable to sign in - You must be signed into VPN” with Special Programs. We are working to assess the situation and will provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.

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