Outage in Powerschool

SFTP Update Issue

Resolved Minor
January 29, 2025 - Started 3 months ago - Lasted 8 days
Official incident page

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Outage Details

Some Performance Matters customers have reported SFTP updates not functioning this morning. Our engineering team is aware and working to resolve this as soon as possible. We appreciate your patience as we expedite resolution and will keep you informed of progress
Components affected
Powerschool Performance Matters
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/06/2025 07:46PM

This incident has been resolved.

MONITORING 3 months ago - at 01/29/2025 08:24PM

Our engineering team has identified the source of the SFTP update issue and implemented a fix. We will continue to monitor the results.

IDENTIFIED 3 months ago - at 01/29/2025 03:23PM

Some Performance Matters customers have reported SFTP updates not functioning this morning. Our engineering team is aware and working to resolve this as soon as possible. We appreciate your patience as we expedite resolution and will keep you informed of progress

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