Outage in Powerschool
SchoolMessenger Presence - Some users are experiencing site speed slowness and "500 The Requested site has timed out" errors.
Resolved Major
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Outage Details
We are investigating reports that some SchoolMessenger Presence sites are currently experiencing issues with site speed slowness and "500 The Requested site has timed out." We are working diligently to mitigate the reported issues and will continue to provide regular updates as we progress towards a resolution.
Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 05/20/2025 01:39PM
The issue reported for some SchoolMessenger Presence sites are currently experiencing issues with site speed slowness and "500 The Requested site has timed out." has been resolved and this incident has been closed.
MONITORING
1 day ago - at 05/19/2025 09:56PM
We've mitigated the problem that was causing slow site speeds and "500 The Requested site has timed out" errors in SchoolMessenger Presence. We'll keep an eye on the application to make sure it keeps working well and all important features stay functional.
INVESTIGATING
1 day ago - at 05/19/2025 07:36PM
We are investigating reports that some SchoolMessenger Presence sites are currently experiencing issues with site speed slowness and "500 The Requested site has timed out." We are working diligently to mitigate the reported issues and will continue to provide regular updates as we progress towards a resolution.
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