Outage in Powerschool

SchoolMessenger Communicate - Canadian SAML errors

Resolved Major

May 20, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating the reports that SchoolMessenger Communicate accounts in Canada using SAML are experiencing 502 errors when attempting to log in. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/20/2025 02:58PM

The issue reported for SchoolMessenger Communicate accounts in Canada using SAML are experiencing 502 errors when attempting to log in has been resolved and this incident has been closed.

INVESTIGATING 11 months ago - at 05/20/2025 01:43PM

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