Outage in Powerschool

Atrieve - Multiple Users are not receiving email.

Resolved Major
May 20, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating the reports of users not receiving emails from Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 05/20/2025 10:30PM

The issue reported for Multiple users not receiving emails from Atrieve has been resolved and this incident has been closed.

IDENTIFIED about 11 hours ago - at 05/20/2025 09:24PM

We have identified a resolution for users not receiving emails from Atrieve and we are working on deploying a fix to production. we will continue to provide regular updates on our progress.

INVESTIGATING about 11 hours ago - at 05/20/2025 08:41PM

We are investigating the reports of users not receiving emails from Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

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