Outage in Powerschool

Powerschool SIS - Extended Change for OS Patching for PS SIS US East environment.

Resolved Major
July 13, 2025 - Started 3 months ago - Lasted about 23 hours
Official incident page

Incident Report

We are investigating delays in the scheduled OS patching for the PS SIS US East environment. Services may be temporarily unavailable for some customers during this time. Our teams are working to resolve the issue and restore full functionality. Further updates will be shared as they become available.
Components affected
Powerschool PowerSchool SIS
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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/14/2025 04:39PM

The issue has been mitigated by our team and the incident has been closed.

MONITORING 3 months ago - at 07/13/2025 06:24PM

All virtual machines hosted in the Azure East US zone have been successfully restarted, and all customer instances are now operational.
We are currently monitoring application stability to ensure continued performance.

INVESTIGATING 3 months ago - at 07/13/2025 05:15PM

We are investigating delays in the scheduled OS patching for the PS SIS US East environment. Services may be temporarily unavailable for some customers during this time.

Our teams are working to resolve the issue and restore full functionality. Further updates will be shared as they become available.

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