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Outage in Powerschool

PowerSchool SIS - Users hosted in west region are unable to access PS SIS

Major
May 13, 2026 - Started about 17 hours ago
Official incident page

Incident Report

We are investigating reports of login and performance issues within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Components affected
Powerschool PowerSchool SIS

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Latest Updates ( sorted recent to last )
MONITORING about 12 hours ago - at 05/13/2026 10:12PM

We have implemented a fix for the issue impacting SIS. Early indicators show that services are recovering, and users should begin to see improved performance.
Our teams are actively monitoring the system to ensure stability and full restoration of service.

IDENTIFIED about 14 hours ago - at 05/13/2026 08:24PM

We have identified the cause for the ongoing issue in PowerSchool SIS and are working on deploying a fix to production. We will continue to provide regular updates on our progress.

INVESTIGATING about 17 hours ago - at 05/13/2026 05:41PM

We are investigating reports of login and performance issues within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

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