Outage in Powerschool

Enrollment express/Ecollect Forms - Users are unable to access forms within Ecollect

Resolved Major
September 30, 2025 - Started 5 days ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating reports of users being unable to access forms within enrollment express/E-Collect. Our team is working diligently to mitigate the issue and will continue to provide regular updates as we progress toward a resolution.
Components affected
Powerschool Enrollment Express
Latest Updates ( sorted recent to last )
MONITORING 5 days ago - at 09/30/2025 08:37PM

We have deployed a fix to production that has resolved the issue within enrollment express/E-Collect. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

IDENTIFIED 5 days ago - at 09/30/2025 05:35PM

We have identified the cause for the ongoing issue within enrollment express/E-Collect and are working on deploying a fix to production. We will continue to provide regular updates on our progress.

INVESTIGATING 5 days ago - at 09/30/2025 03:52PM

We are investigating reports of users being unable to access forms within enrollment express/E-Collect. Our team is working diligently to mitigate the issue and will continue to provide regular updates as we progress toward a resolution.

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