Outage in Powerschool

PowerSchool Community - Inability to view case details

Resolved Major
October 13, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating reports of users being unable to view the case details within PowerSchool Community. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Components affected
Powerschool PowerSchool Community
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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/13/2025 07:30PM

The issue reported for PowerSchool Community has been resolved and this incident has been closed

MONITORING 3 days ago - at 10/13/2025 05:38PM

We have deployed a fix that has resolved the issue in PowerSchool Community. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

INVESTIGATING 3 days ago - at 10/13/2025 04:35PM

We are investigating reports of users being unable to view the case details within PowerSchool Community. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

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