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Outage in Powerschool

PowerSchool eSchoolPlus SIS Users Encountering Errors When Logging Into eSchoolPlus

Resolved Major
April 24, 2026 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

PowerSchool eSchoolPlus SIS users experienced 502 Bad Gateway errors that prevented them from logging into the system for 5.7 hours. The issue affected the eSchoolPlus SIS component and was resolved after teams identified the root cause and implemented a fix. The service was restored and monitored for stability before the incident was fully resolved.

We are investigating reports of PowerSchool eSchoolPlus SIS users encountering 502 Bad Gateway errors when attempting to log into the product.
Components affected
Powerschool eSchoolPlus SIS

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/24/2026 07:25PM

This incident has been resolved.

MONITORING 2 days ago - at 04/24/2026 06:20PM

A fix has been implemented and we are monitoring to ensure continued stability.

IDENTIFIED 2 days ago - at 04/24/2026 03:54PM

Teams are seeing some improvement but are seeing intermittent errors. We are continuing to work to implement a resolution.

MONITORING 2 days ago - at 04/24/2026 03:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 04/24/2026 03:18PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 04/24/2026 02:56PM

We are continuing to investigate the errors being encountered and are diligently working to restore access.

INVESTIGATING 2 days ago - at 04/24/2026 01:45PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 04/24/2026 01:44PM

We are investigating reports of PowerSchool eSchoolPlus SIS users encountering 502 Bad Gateway errors when attempting to log into the product.

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