Outage in Powerschool
Investigating Issues Accessing eFP
Resolved MajorIncident Report
Summary AI Generated
PowerSchool's eFinancePlus experienced a major incident lasting approximately 1.6 hours where some users were unable to sign in or access certain areas of the application. A fix was deployed to production, and after a monitoring period, performance and functionality were confirmed stable. The incident is now fully resolved.
We are investigating an issue affecting some eFP customers. Users may experience difficulties signing in or may be unable to access certain areas of the application after logging in.
Our teams are actively working to identify the cause and restore full functionality. We will provide additional updates as more information becomes available.
Components affected
Powerschool eFinancePlusTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/20/2026 04:31PM
A fix was successfully deployed to address the issue affecting eFinancePlus. Following a period of monitoring, application performance and functionality have remained stable and are operating as expected. We appreciate your patience while we worked to resolve this issue. If you continue to experience any issues, please contact Support.
MONITORING
1 day ago - at 08/20/2026 03:20PM
We have deployed a fix to production that has resolved the issue in eFinancePlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
INVESTIGATING
1 day ago - at 08/20/2026 02:58PM
We are investigating an issue affecting some eFP customers. Users may experience difficulties signing in or may be unable to access certain areas of the application after logging in.
Our teams are actively working to identify the cause and restore full functionality. We will provide additional updates as more information becomes available.
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